Privacy Policy for Pixcel360
Effective Date: 1 December 2025
Last Updated: 1 December 2025
Pixcel360 (“we,” “our,” or “us”) values your privacy. This Privacy Policy explains how we collect, use, store, and protect your information when you use our app, website, and services. By using Pixcel360, you agree to the practices outlined below.
- Information We Collect
We may collect the following types of data:
1.1 Personal Information
- Name, email address, phone number (if provided during account registration or contact support).
- Payment details (processed securely via third-party payment processors).
1.2 Usage & Device Information
- Device model, operating system, and unique device identifiers.
- Log data (app usage, crashes, error reports).
- IP address and location data (only if permissions are granted).
1.3 Media & Content
- Videos and overlays processed through the Pixcel360 app.
- Storage of media files for up to 30 Days via aws, unless deleted earlier by the user.
Permissions: Pixcel360 may request access to your device camera, microphone, and storage to provide full functionality. You may choose to grant or deny these permissions, but some features may be limited if permissions are not granted
- How We Use Your Information
We use collected data to:
- Provide, operate, and improve Pixcel360 services.
- Process transactions and manage subscriptions.
- Enhance user experience and personalize content.
- Ensure security and prevent fraud.
- Comply with legal obligations.
- Sharing & Disclosure of Information
We do not sell your personal data. However, we may share information with:
- Service Providers: Hosting, analytics, and payment processing partners.
- Legal Authorities: If required by law or to protect rights and security
We may share your data with third-party service providers solely to operate, maintain, or improve the platform. We do not share or sell your personal data for marketing purposes without your explicit consent
- Data Storage & Security
- User data is stored securely on cloud servers.
- We use encryption and access controls to protect your information.
- Media files are automatically deleted after 30 days unless removed earlier by the user.
For users outside South Africa, your data may be transferred and processed in countries with different data protection laws. We take reasonable measures to ensure appropriate safeguards are in place to protect your information in accordance with applicable law
- Your Rights & Choices
Under POPIA (South Africa) & GDPR (Europe), you have the right to:
- Access, update, or delete your data.
- Withdraw consent for data processing.
- Request a copy of your stored data.
To exercise these rights, contact us at: info@pixcel360.com.
You may also object to processing, request data portability, or lodge a complaint with your local data protection authority
- Third-Party Services
Pixcel360 may contain links to external services. We are not responsible for their privacy practices. Review their policies before using third-party features.
- Children’s Privacy
Pixcel360 is not intended for children under 13. We do not knowingly collect data from minors. If we discover such data, we will delete it immediately.
Pixcel360 is intended for users aged 13 and older. If you are under 18, you may only use Pixcel360 with the consent of a parent or legal guardian. We do not knowingly collect personal data from children under 13, and any such data discovered will be deleted immediately
- International Users
If you use Pixcel360 outside South Africa, your data may be transferred internationally. We ensure data protection measures align with applicable laws.
- Changes to This Privacy Policy
We may update this policy. Any changes will be posted on our website or app. Continued use of Pixcel360 after updates constitutes acceptance of the revised policy.
- Contact Us
For any privacy-related concerns, contact us at:
Email: info@pixcel360.com
Website: www.pixcel360.com
By using Pixcel360, you acknowledge that you have read and understood this Privacy Policy.
