Need a hand? Our 24/7 support is always in motion - just like your 360 booth
Sometimes things can get a little sticky. We’ve got some experts at Pixcel360 who are there to help you as quickly as you need it. 247
If you have an Android Phone
- Download the app on playstore
- Purchase a subscription on pixcel360.com
- Create an event
- Activate event on the App
- Record Event Videos
- Sync videos to cloud and share
If you have an iPhone
- The Pixcel360 iOS Version is Almost Here – Get Ready for Something Epic! We’re putting the finishing touches on an incredible iOS version of Pixcel360 that will take your 360 photo booth experience to the next level! Hang tight — we’ll be launching soon, and trust us, it’s going to be worth the wait!
1.What is Pixcel360 and how does it work?
Pixcel360 is a 360 photobooth software designed for photobooth owners and event professionals. It allows you to capture, save, and instantly share high-quality 360° videos with guests, ensuring a seamless event experience.
2. Is Pixcel360 a 360 photo booth editing app?
No, Pixcel360 is not an editing app. It is designed to help 360 photobooth operators quickly capture and share spins at events without delays. Guests can instantly receive their 360 video clips via a download link, QR code or email.
3. Does Pixcel360 work on iOS and Android?
Yes, Pixcel360 is currently available for Android, and we’re excited to announce that the iOS version will be launching soon! Whether you’re using an Android device or an iPhone, you’ll soon be able to experience all the features Pixcel360 has to offer, including unlimited event activations, cloud storage, and 24/7 customer support. Stay tuned for the iOS release!
4. Can guests instantly download their 360 videos?
Yes! Guests can instantly access and download their 360° videos via a custom link right after their spin is recorded. As long as the Wi-Fi or internet connection is strong, videos are processed and delivered quickly, ensuring a smooth and professional experience at every event.
5. Does Pixcel360 require an internet connection?
Pixcel360 can capture videos offline, but an internet connection is required for instant sharing. This allows guests to receive their videos quickly via a download link.
6. Is Pixcel360 available worldwide?
Yes! Pixcel360 operates worldwide, making it accessible to 360 photobooth businesses and event professionals across all major markets.
7. Can I use Pixcel360 for corporate events, weddings, and parties?
Absolutely! Pixcel360 is perfect for corporate events, weddings, private parties, brand activations, and any event where 360° video booths are used to create unforgettable experiences
8. What makes Pixcel360 better than other 360 photo booth software?
Pixcel360 is fast, simple, and reliable. Unlike other 360 photobooth apps, it focuses on:
✅ Instant video capture & sharing (no long wait times)
✅ No complicated editing features—just fast, seamless delivery
✅ Affordable pricing for photobooth businesses
9. Does Pixcel360 support event branding, overlays, and music?
Yes! With Pixcel360, you can effortlessly tailor your video settings using our event customization options, directly from your device—even during the event! Add custom overlays, branding, and music to enhance the guest experience and create professional, branded content.
10. Does Pixcel360 offer cloud storage for event videos?
Yes! Pixcel360 provides secure cloud storage for all event videos for up to 30 days, ensuring you and your guests can access and download videos anytime.
11. Can I customize my Pixcel360 settings during an event?
Yes! Pixcel360 allows you to adjust video settings on the go, even while the event is live. This includes changing overlays, branding, and music in real time.
12. Does Pixcel360 offer customer support?
Yes! We provide 24/7 customer support to ensure your events run smoothly. Whether you need technical assistance or have questions about the app, our team is always ready to help via email or our website chat support.
13. How do I contact Pixcel360?
You can reach us easily by emailing support@pixcel360.com or info@pixcel360.com for any questions or assistance. We also offer 24/7 chat support on our website, so you can get help instantly whenever you need it!
Please also join our Facebook User Support Group
